1. What we collect

When you work with Promo Mint Inc, we collect the basics needed to do our job:

• Contact info: Name, email, phone number, and addresses (so we know where to send your order).
• Payment details: Handled securely through our payment partners — we never see your full card info.
• Company name (if applicable): So we can keep things organized for you.
• Order preferences: What you've ordered before, any custom specs — it helps us get it right next time.
• Website visits: We use basic analytics (like which pages get visited) to make the site easier to use. We don’t track you across the internet.

2. How we use it

We use your information for the reasons you’d expect:

• Process and ship your orders
• Answer your questions (quickly — we promise)
• Keep you updated on your order status
• Improve our site and what we offer
• Send occasional emails about new products or promos — only if you’ve said it’s okay
• Meet legal requirements (we’re not lawyers, but we follow the rules)

3. Who we share it with

We never sell your information. We do share it with a few trusted partners to get your order to you:

• Payment processors (like Stripe and PayPal) — they handle the secure part.
• Shipping carriers (UPS, FedEx, USPS) — to get your package where it needs to go.
• Manufacturing partners — sometimes we work with other small shops to make your custom items; they only get the info needed to produce your order.
• Email tools — if you’ve subscribed to updates, we use a service to send those emails.

If required by law, we may share information when necessary to protect our rights or comply with legal obligations.

4. How we protect it

We take reasonable steps to keep your information safe:

• Our website uses encryption (the lock icon in your browser) to protect data during transmission.
• We only allow team members who need access to see your information.
• Our payment processing is handled by PCI‑compliant companies — we never store your full card details.

No system is 100% secure, but we do our best to keep your information safe and sound.

5. Cookies (the digital kind)

Our site uses cookies to make things work smoothly and to understand how people use it. Here’s what we use them for:

• Essential cookies: Keep the site functional (like keeping you logged in).
• Analytics cookies: Help us see which pages are popular and where we can improve.
• Preference cookies: Remember things like your language or region.

You can turn off cookies in your browser settings, but some parts of the site may not work as well. We don’t use cookies to track you across other websites.